4 Collaboration Platform Flaws that Will Decrease Productivity
Shopping for a team collaboration platform? Businesses tend to leave “user experience” off the list – to
negative results. Without considering the functionality your employees need to succeed, your investment
will almost always miss the mark.
Consider these four factors of collaboration platforms that can ruin employee experience and productivity.
1. Bad design
Every platform you use daily should be designed in a way that’s both sharp and sensible. Features should
offer convenient functionality. Your platform should also allow for user feedback to evolve tools and
improve efficiency and productivity when possible.
2. Not mobile friendly
Internal and external teams use a variety of devices to collaborate – not everyone is in an office or on a
desktop computer. More and more employees use their mobile devices for meetings and multi-tasking
during work hours. That means your employees need mobile access to your collaboration platform.
Without having multi-device versions of your site, employees will be forced to work in ways that slow them
down or discourage work on the go.
3. Poor functionality
Nothing is more frustrating than when software tools can’t do what employees need them to. One
example? When employees feel like their hands are tied when functionality is limited while hosting a
meeting or conference call. When employees feel restricted by a tool, eventually they will just stop using it
– meaning your business just lost the confidence of your workforce, along with the investment you made
in those tools.
4. Difficult to use
Software is only effective when it is intuitive and easy to use. Ease of use depends on software providers
who consider the user experience in the design and development process. When employees can’t
intuitively navigate a tool, they’re unproductive and will likely eventually give up. Tasks will fall to the
wayside, and employees will complain about the solution while they wait for something better.
If your employees are struggling with your collaboration platform, it may be for these reasons or more. If
these complaints sound familiar and you’re ready to make a change, take steps to update your platform
today and sign up for GlobalMeet Collaboration.