From all of us at AMG Systems to All of you… Happy Thanksgiving!
How to Use Webcasts to Increase Investor Relations Transparency
Especially in enterprises, investor relations pros are long-standing champions of webcasts. Why? When delivering vital financial data and announcements to audiences around the world, video is the ideal medium to give shareholders, potential investors, and financial analysts what they want. Video lends itself well to providing corporate transparency, consistency, realism, and timely, direct communication about the company’s business outlook.
To have a truly effective investor relations (IR) team, a webcasting platform is vital. A solid webcasting platform gives IR teams the tools they need to create impactful, interactive webcasts that engage and inform attendees. A webcast can also include charts, graphics, prerecorded video clips, and PowerPoint presentations in addition to the primary presenter’s audio or video message. It can also include customizable tabs for identifying downloadable content (like the presentation deck and other major takeaways), as well as agenda, player tabs for speaker bios, links to social media channels, and other needed info.
Engage Attendees with Two-Way Communication
In-event polls. Use polling to get the audience’s pulse on a given topic. Live polling also gathers a collective snapshot of specific questions or topics.
Moderated Q&A. Allow attendees to submit questions for the event speaker to address.
Surveys. Capture attendee feedback and insights with post-event surveys, which will help improve your webcasts in the future. Using surveys, you can learn what people liked and disliked during the event, what worked well and where you can improve.
Deliver Transparency Instantly with On-Demand Webcasts
GlobalMeet Webcast records your live event and creates an archive version within minutes following the event. This enables stakeholders not in attendance to watch the recording at their leisure. And all the interactive webcast features remain intact for on-demand viewers!
Videos on-demand are key to both internal communication and external outreach. For example, companies may share recorded quarterly earnings calls to provide immediate executive messaging on the company’s performance or employee impact.
Webcasts are an effective, cost-efficient way to keep shareholders, investors, analysts and interested parties up to date with transparent, two-way communication.
Calm VS. Chaos
4 Collaboration Platform Flaws that Will Decrease Productivity
Shopping for a team collaboration platform? Businesses tend to leave “user experience” off the list – to
negative results. Without considering the functionality your employees need to succeed, your investment
will almost always miss the mark.
Consider these four factors of collaboration platforms that can ruin employee experience and productivity.
1. Bad design
Every platform you use daily should be designed in a way that’s both sharp and sensible. Features should
offer convenient functionality. Your platform should also allow for user feedback to evolve tools and
improve efficiency and productivity when possible.
2. Not mobile friendly
Internal and external teams use a variety of devices to collaborate – not everyone is in an office or on a
desktop computer. More and more employees use their mobile devices for meetings and multi-tasking
during work hours. That means your employees need mobile access to your collaboration platform.
Without having multi-device versions of your site, employees will be forced to work in ways that slow them
down or discourage work on the go.
3. Poor functionality
Nothing is more frustrating than when software tools can’t do what employees need them to. One
example? When employees feel like their hands are tied when functionality is limited while hosting a
meeting or conference call. When employees feel restricted by a tool, eventually they will just stop using it
– meaning your business just lost the confidence of your workforce, along with the investment you made
in those tools.
4. Difficult to use
Software is only effective when it is intuitive and easy to use. Ease of use depends on software providers
who consider the user experience in the design and development process. When employees can’t
intuitively navigate a tool, they’re unproductive and will likely eventually give up. Tasks will fall to the
wayside, and employees will complain about the solution while they wait for something better.
If your employees are struggling with your collaboration platform, it may be for these reasons or more. If
these complaints sound familiar and you’re ready to make a change, take steps to update your platform
today and sign up for GlobalMeet Collaboration.
Smart Collaboration Tools that Breathe Life into Virtual Meetings
Change is inevitable in today’s fast-paced world. The integration of technologies like artificial intelligence (AI), chatbots and other computer-driven communication systems are reshaping team interaction during virtual meetings. No matter your business size, you need to be agile – and you need flexible, intuitive collaboration tools that can keep up.
The effectiveness of virtual meetings relies on the smart collaboration tools that transform the user experience. Here’s how this all works.
Evolved note taking
Note taking in virtual meetings is a necessary evil. But traditional note taking is time-consuming and can actually be disruptive to a meeting’s flow. Smart collaboration tools today combine note taking and transcription functionality within the platform. Recording or transcribing meetings can save you a lot of time and allow team members to efficiently offload note taking and focus on higher-value tasks.
Workers waste a substantial amount of time orchestrating work vs. actually doing it. It’s no secret that smart collaboration tools rejuvenate productivity by reducing tedious, manual and mundane tasks. Teams that leverage AI tools integrated into their collaboration or meeting software (like recording reminders, transcription services, calendar-aware scheduling and follow-up reminders) can save time. Now, your work week can be used to handle your most important and pressing tasks.
Praise from remote teams
Remote teams tend to be optimistic about smart collaboration technology. Virtual meetings are the primary way these teams communicate, so they tend to be eager for advancements in smart collaboration technology. When implementing a new generation of smart collaboration tools, count on remote teams to help support rollout.
Improved IT processes
IT teams are in the trenches day in and day out with technology, so they have visibility into what needs improved. Because of this, IT teams also typically embrace collaboration technologies because they streamline communication. By leveraging top collaboration technology, IT teams can increase adoption rates and virtual meeting software usage. And reliable platforms decrease the demand for IT support resources, giving them time back in their day for other pressing issues.
Are you ready to implement these groundbreaking smart collaboration tools and more? Learn more by taking advantage of a free GlobalMeet Collaboration trial today!
Employees today – especially those in the millennial general – demand transparency and real-time information sharing. But remote employees and global office locations mean enterprise workforces are now spread beyond the single office setting. Getting more than a handful of people from a department in one room at the same time can be a difficult task – and getting a workforce of thousands (or more) can be just about impossible.
Thankfully, that’s where live streaming helps out. Live video conference calls and webcasts allow enterprises to bridge the physical gap to help colleagues, customers, prospects and partners come together. Today, video is no longer a luxury – it’s as critical to collaboration as the conference room, speakerphone or whiteboard. Read on to learn why.
1. Expressions & body language matter
Audio calls and emails just don’t cut it anymore, when compared to interacting with someone live on video. Facial and emotional context clues can mean the difference between knowing if an idea landed with a thud or if your audience is speechless with delight. It also makes your content more memorable to those you’re communicating with.
People today remember just 10 percent of what they hear after three days have passed. But retention increases to 65 percent when the same information is shown with a visual. So for important information, an email or call won’t cut it. You need to be able to address the audience face-to-face virtually.
2. Transparency makes for a happy workforce
A third (31 percent) of employees say they want more transparency from management on the health of the business – and three-fourths say they care deeply about their company’s well-being. Unfortunately, only about a quarter (23%) say they have full insight into how their company is actually doing.
This gap must be filled to create company trust. Live video conveys authenticity in a way no other medium can. And since time in person isn’t always an option, live streaming can create positive feelings about the company.
3. Let all voices be heard
Everyone can become familiar faces with live streaming, from the CEO to team members in faraway cities. It also increases the ability to have true “all-hands” meetings with distributed staff.
Live streaming means fewer barriers to getting everyone together. So instead of annual or quarterly meetings, more frequent time with your team (weekly or monthly) can make senior leaders and staff more accessible to each other, and allow everyone to understand the company’s direction.
4. Ongoing engagement is critical
Live meetings can take place only once – and absent attendees will miss out on info shared. Conversely, live-stream meetings can be recorded and watched at a later time. This increases knowledge sharing and collaboration, and also captures the event much better than a post-meeting recap could.
Any kind of content can be recorded and shared with live streaming, from a major corporate presentation to an informal brainstorm with staff. Content can be shared openly on company social media channels or privately on a company intranet, while searchable transcripts can be automatically created to make it easy to find the content you need.
5. It’s already how people already communicate
Thanks to social media channels and smartphone apps, it’s already easy for anyone to live stream from their phones. The tool is as much a part of the way we communicate as email or chat. And the numbers back it up: 80 percent of people would rather watch live video from a brand than read a blog, and just as many (82%) prefer live video from a brand over social posts.
And it isn’t only millennials. Almost two-thirds (59 percent) of senior execs would rather watch a video than read text. With live streaming, you can make it easier for employees and leaders to communicate and receive information the way they’re most comfortable
How Hosted PBX Can Save Enterprises Time & Money
As the size of a business increases, expenses like phones and voicemail systems for each employee can become grow exponentially. Enter Hosted PBX, which is one way leading enterprises deal with these issues. Some of the advantages Hosted PBX can offer the enterprise include worldwide access to voicemails, ease and affordability of setup, and access to upgraded features and functionalities.
Hosted PBX: What It Is and How It Saves Money
A hosted PBX, or private branch exchange, is a cloud-based alternative to traditional phone and voicemail systems. With hosted PBX, your team can use the popular features and functions of any multi-line phone and voicemail system, but needs a smaller financial commitment and a shorter implementation time.
In addition to installation, hosted voicemail can also have ongoing costs due to the maintenance required, but not hosted PBX. Hosted PBX means having a dedicated team of experts to address these problems – instead of having in-house IT employees attempt to troubleshoot issues.
Easy Access & Use
Hosted PBX is made to be intuitive and easy to use, which means your team can begin using a hosted PBX right away from any location. This virtual accessibility allows employees to access messages from home or any remote location, which helps keep downtime to a minimum. It also provides a backup plan in the event of inclement weather or a natural disaster that prevents team members from physically coming into the office.
Valuable Advanced Features
In addition, many hosted PBX services include added business-critical features – like the ability to transfer calls, make conference calls, play hold music or activate an after-hours message at the end of the day.
Looking to trade your in-office phone system for a hosted (or cloud) PBX that’s managed by experts? Consider UCaaS as an easy to use and affordable solution.
What Does Elevated Communication Mean for Today’s Workforce?
Digital transformation impacts every aspect of the business — perhaps mostly to communication. By increasing collaboration and breaking down silos, communication is the foundation on which all other digital transformation initiatives are built.
Communication is becoming a differentiator and a competitive advantage. Businesses that are better at facilitating communication will be more creative and innovative, making them more likely to outperform their less collaborative and communicative competitors.
Here are the five disruptive technologies every company needs to focus communication on in the coming year.
While mainly known for its applications in digital currency, blockchain is also used to build the foundation of modern communication systems. As Unified Communications and Collaboration (UC&C) systems become more complex and regulated, blockchain-based solutions can help companies unify their communications and store everything on a common but private ledger. Blockchain-powered platforms will also give businesses the ability to monetize information, providing new sources of revenue.
2. Communications Platform as a Service (CPaaS)
CPaaS is designed to alleviate the issues that come from managing multiple real-time communication channels. Rather than requiring customers or employees to keep track of communications across separate, non-integrated channels (like video conferences, calls, chats and apps), CPaaS embeds communication into processes and workflows to make communication mobile, flexible, instant and contextual.
Mobile has been a key communication channel for years, but it has often been secondary to other channels like a company’s website or call center. But as mobile devices like smartphones and tablets overtake computers as the primary devices of customers and employees, companies will need to ensure that the CX and work experience is built mobile-first. This means prioritizing investments like mobile apps and collaboration software – as well as updating policies that give employees the ability to work anytime, anywhere.
4. Artificial Intelligence (AI)
Artificial intelligence (AI) and machine learning (ML) are already powering chatbots to deliver personalized and effective customer experiences across multiple channels and devices. By using AI to deliver a relevant, contextual and personalized experience through web self-service, mobile apps and virtual assistants, companies are able to reduce costs, boost customer satisfaction and increase human agent productivity, resulting in smarter collaboration.
5. Live Streaming
Employees have become more distributed due to remote offices and work-from-home policies. This makes live video meetings and events crucial to maintaining company culture and collaboration. Today’s live-streaming platforms make it simple to record or broadcast any type of meeting, from a simple video chat with a co-worker to a major all-hands meeting with thousands of employees. To ensure smooth live streaming, companies will need to pay close attention to network performance, while security policies will need to be put in place to ensure sensitive data doesn’t get broadcast out to the public.