Notifications

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“SMS, VOICE, EMAIL, FAX — WE WERE SPENDING A FORTUNE ON MULTIPLE NOTIFICATION SYSTEMS. EVEN WORSE, WE WERE FORCED TO SWITCH BETWEEN THEM MANUALLY, CAUSING DELAYS AND ERRORS. IT WAS TEDIOUS AND CREATED A NUMBER OF CUSTOMER SERVICE ISSUES.


THEN WE FOUND EASYLINK.”

In today’s digitized world, everyone expects to be instantly notified
in the format they prefer most. Whether it’s short message service
(SMS), voice, email, or fax you need to reach your stakeholders
in the modality they desire – the modality that they will most likely
respond to. This real-time communication is not optional – it’s
mandatory for your business success, revenue, and profitability.

Unfortunately, many companies today are forced to manually
switch between multiple stand-alone messaging systems in order
to reach everyone in their universe. This creates costly delays,
impairs customer service, drains the IT budget, and negatively
impacts the bottom line.

The answer? A “single source” multi-modal messaging solution
that integrates seamlessly with your back-end business systems.
A solution that enables customers, partners, and other constituents
to receive notifications in any format they want. And lets you
manage a unified communications strategy on a single automated,
cloud-based platform.

THE ANSWER IS EASYLINK®

EasyLink Notifications Service is a 100% outsourced,
cloud-based solution that lets you send and receive messages
across multiple modes – SMS, voice, email, and fax. It’s ideal
for fraud alerts, product or service updates, invoice reminders,
account updates, order status, appointment confirmations,
prescription refills, employee scheduling changes, travel notifications,
and other communications that need to be sent in a host of
different formats. EasyLink eliminates the IT infrastructure costs,
administrative delays, customer service delays, and human errors
associated with having to manage and use multiple messaging
systems.

  • Supports a unified communications strategy connecting you to all of your stakeholders
  • Automates the delivery of high-volume outbound notifications in any channel the recipient prefers and will respond to – SMS, voice, email, or fax
  • Speeds cycle times and improves customer service, creating a decisive competitive advantage in your markets
  • Facilitates compliance with today’s privacy, security, auditing, and records-keeping mandates

 

The right message at the right time.

Just the way you envisioned it.

POSITIVE BUSINESS IMPACTWhether it’s a global message launch or discrete notifications to
targeted recipients, EasyLink gives you the flexibility to create
seamless communications with your constituents. From collections
and customer care to fraud prevention, employee communications,
and alerts, EasyLink sends the messages that are most pertinent
to the people who are most important to you. Improving your
operational efficiency, revenue streams, and profitability.
HIGHER STAKEHOLDER LOYALTYEasyLink gives your customers, partners, vendors, and employees
what they’re asking for – instant notifications in the format they
prefer and with the convenience they will respond to. Your
stakeholder relationships will never be stronger.EASY TO USEOur convenient web portal makes it easy to manage your
notification projects from any browser. Or you can use our API
to programmatically integrate notification communications directly
into your back-end systems. Mix and match your strategies at
will. Rapidly change your message content and delivery methods
as needed.

LOWER COSTS

With EasyLink’s 100% outsourced services, you can eliminate
infrastructure, reduce staffing, and eliminate maintenance, upgrades,
and other recurring IT expenses. Our transaction-based fees are
consistent and predictable, leveraging economies of scale available
only from a large global vendor. You can ramp up as fast or slow
as you’d like, knowing you’ll pay only for the notifications sent.
No surprises – just excellent value.

GOVERNANCE AND COMPLIANCE

EasyLink helps you comply with the privacy and records-keeping
mandates of the 21st century. We turn multi-modal messaging
into a digital workflow that can be tracked, audited, and archived.
EasyLink provides companies with a complete audit trail for every
notification that passes through our global infrastructure.

Financial Services. Retail. Healthcare. Utilities. Telecom. Travel. Education. Government. And everyone else who needs to instantly reach their constituents.
Creating a unified communications strategy has never been easier.
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ABOUT EASYLINK

EasyLink® Services International Corporation is a leading global provider of on-demand electronic messaging and transaction services that help companies optimize relationships with their partners, suppliers, customers, and other stakeholders. The company provides a 100% outsourced one-stop shopping solution for both on-demand business messaging and supply chain services, creating attractive economies of scale with unparalleled quality and a single point of accountability. At the heart of our hosted services is the industry leading EasyLink Business Integration Network, a reliable, secure, and fully redundant global infrastructure that manages millions of transactions daily for our customers.

More than 30,000 customers worldwide use EasyLink today to empower agility and innovation, accelerate revenue, eliminate complexity, create cost savings where none existed before, and meet the security and compliance challenges of the 21st century.

Why not you?

www.easylink.com