Our award-winning approach to customer service is built on a foundation of knowledge. We have associate specialists in numerous fields of business around the world, and we make every effort to learn our clients business and industry, ensuring that we deliver conferencing solutions tailored to their unique needs. An average monthly customer satisfaction rating of more than 90% reflects our commitment to providing exemplary service, and our Quality Assurance and Analysis Team ensures its consistency.
PGi has been repeatedly recognized for our commitment to our customers, and received the 1999 Excellence in Customer Service Award in the large business category from the Better Business Bureau of the Pikes Peak Region, Colorado. Premiere Global also has been noted for our service in publications like Success, Fortune, Investors Business Daily and WebWeek, Inc., among others.
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